2009年1月13日星期二

One of Cisco UCCX certification : 642-164 exam

Unified Communications Contact Center Express.(UCCX) : 642-164Exam

The 642-164 UCCX Unified Communications Contact Center Express Implementation exam is associated with the Unified Communications Contact Center Express Specialist certification. This exam tests a candidate knowledge of the design, implementation, and operation of CRS/UCCCX deployments. Candidates can prepare for 70-445 PB0-200 exam by taking the UCCXD v 1.1 Unified Contact Center Express & Unified IP/IVR Deployment course.

Known also as the Unified Communications Contact Center Express.(UCCX) (642-164 ), this exam plays an integral role in obtaining your certification. All cisco certification exams are extremely detailed and cover many different technological areas. We designed the 642-164 and 642-972questions and answers for this very purpose, to prepare you for the unexpected. Beyond the testing center, the skills you learn and the knowledge you confirm using the 642-164 practice exams and exam simulators will translate directly into your daily work environment.

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Exam Detail:

642-661:Design a Unified Contact Center Express System deployment
Perform customer capacity planning
Determine customer required features
Evaluate and recommend different configuration options
Identify available configuration and ordering tools

Implement a Unified Contact Center Express System
642-105:Describe the process for installing Unified Contact Center Express software and hardware
Describe the process to configure Unified Contact Center Express software and provision the users to meet customer requirements
Describe the process of using the Unified Contact Center Express Application Editor
Describe the process of provisioning Unified Contact Center Express applications

Operate a Unified Contact Center Express System
Identify basic Unified Contact Center Express user tasks
Identify process and tools available for troubleshooting Unified Contact Center Express
Identify process and tools available for monitoring system operations in Unified Contact Center Express
Identify process and tools available for patching, upgrading systems, and license additions for Unified Contact Center Express

Others certification:250-250 1z0-141 000-071

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